Frequently Asked Questions (FAQ)

At JetZen, we understand that private jet travel can be a complex and confusing process, which is why we have put together this FAQ page to answer some of the most common questions that our clients have.

You can request a quote for your private jet charter through our website, by phone or by email. You can provide us with your travel itinerary and preferences, and our team of aviation advisors will provide you with a personalized and cost-effective solution.

We accept payment by credit card, wire transfer, or other methods as specified on our website.

It is recommended to book your charter as far in advance as possible to ensure availability of the aircraft and pilots. However, we also offer short-notice booking options

You may cancel your charter at any time before the flight, but there may be a cancellation fee. If you need to make changes to your charter, please contact us as soon as possible.

We offer a wide range of additional services including ground transportation and in-flight catering. Please let us know if you require any additional services when you request your quote.

All solutions presented are quoted with 2 pilots who meet the JetZen Safety Requirements.

All displayed prices are fully inclusive of federal and local taxes.

If you are interested in becoming a JetZen Member, please contact us by email at membership@flyjetzen.com